HVAC Dispatcher and Receptionist

HVAC, Plumbing and Electrical Jobs

A.J. LeBlanc Heating is offering job opportunities in New Hampshire, whether you're looking to become a plumber, HVAC technician, electrician or office dispatcher. Not just any job; this is an exciting new career! Here's your chance to build a job based on your existing skills and experience. Look through our listing of available positions, find one that suits you best and reach out with questions or inquiries about joining the A.J. LeBlanc team. It could be the start to an incredible job adventure - don't miss this opportunity!

Apply Now

RECEPTIONIST – CUSTOMER SERVICE REPRESENTATIVE

At A.J. LeBlanc Heating, we believe that fostering a family atmosphere has been integral in providing the best quality services for our clients. To help continue this tradition, we are now hiring a dispatcher to join our team of experienced technicians and provide outstanding customer service. Our dispatcher will be responsible for managing client appointments, troubleshooting customer inquiries, and tracking technicians' job progress throughout the day. No HVAC experience is necessary as we are looking for an organized and detail-oriented individual who can ensure all jobs are completed efficiently and on time. If you think you'd be a great fit for this dispatcher position, please apply today!

BENEFITS:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid vacation
  • Short-term and long-term disability insurance
  • Tuition reimbursement
  • Vision insurance

REQUIREMENTS:

The position requires a motivated person that aims for accuracy and is detail oriented. The candidate must work well as a team member to ensure superior service to all of our customers. In addition, the Customer Service Representative is responsible for completing a wide variety of tasks that lend to the efficient execution of the company’s daily operations.

  • A minimum of one year of customer service experience in an office environment is highly desired.
  • High School Diploma required.
  • Experience with a multi-line phone system.

JOB DESCRIPTION:

  • Comfortably handles inbound calls on a multi-line phone system
  • Transfers telephone calls and inquiries to the appropriate coworker or department
  • Accurately conveys information about our services and products
  • Secures accurate information about customer demographics and needs
  • Is proactive in all interactions
  • Possesses strong customer service skills
  • Possesses proficient computer skills with experience in all Microsoft programs
  • Responds to emails utilizing Microsoft Outlook

REQUIRED SKILLS & QUALIFICATIONS :

  • Has outstanding interpersonal skills
  • Works well in a high stress environment
  • Maintains composure and responds in a courteous, respectful and professional manner
  • Is a team player with a positive attitude
  • Has a willingness to learn about the HVAC (heating, ventilation, and air conditioning) industry
  • Proficiency with Microsoft Office Software
  • Easily learns new software designed for the HVAC industry

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

COVID-19 considerations:

Our office is supplied with hand sanitizer, disinfecting wipes and required masks. The office is sanitized by a hired cleaning company.

24/7/365 HVAC Service

A.J. LeBlanc Heating's Southern New Hampshire Service Area

24/7 Emergency Heating and Air Conditioning Repair

Are you looking for a local heating and air conditioning contractor? We are the nearby expert on all things plumbing, heating and air conditioning in NH. A.J. LeBlanc Heating provides 24/7, 365 emergency HVAC service to all existing customers. Submit a service request online or call our answering service any time any day.

Get in Touch

Please fill out the form below to email us and we will get back to you as soon as possible.

Contact Info

A.J. LeBlanc Heating Inc

Address: 45 South River Road Bedford, NH 03110

Hours

M-F Day: 8:00am-4:30pm

M-F Night: Emergency Service

Local NH Contractor